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subject: Electronics: Customer Reviews And You [print this page]


By your own experiences you know you there are many options about where you can find quality electronics. On the web you can find many of the same electronics options as you could in a well-known store.From prices to customer service, many websites can help you have a very pleasurable shopping experience.

The biggest deal is money.In a 2006 survey, Consumer Reports asked nearly 20,000 readers where they found the best prices on electronic items.Nearly all responders preferred the prices on internet sites. They found that online sites had prices that were equal to or better than prices at electronics stores. MP3 players, DVD players and plasma TVs are just a few of the many items people purchase. Online shoppers go to many trusted websites to make their web purchases.

Many shoppers also consider customer service.If youve ever gone shopping in any type of retail store, you know that customer service can be lacking.Often salespeople are too persistent or don't know enough about what you want to buy. Online shoppers, however, have a different experience.Shopping on the web gives you access to lots of information on how a product performs and many other helpful ideas and advice.With the click of a few more web pages, you can find the answers to practically anything.

A subset of customer satisfaction is to know the return policy for any electronics you buy.The return policy can be the difference between you being stuck with a broken product or having one that is suitable for your home. When items are shipped long distances there is even more risk of damage. Knowing the return policy of online retailers is crucial. Buydig.com, for instance, has a very strict return policy. Very few items can be returned once the packaging has been opened.However, Costco has a return policy with few restrictions.The favorable return policy is one reason why Costco received high rankings for online and in-store shopping. If you want to take an online purchase to a Costco warehouse, you can even do that.

Deciding where to buy is one of the important factors for any electronics purchase. You may prefer a local store where you have a shopping history, or you may wish to do some independent shopping online. No matter what you prefer, know that there are good options to fit your wants and needs.

by:Marlon Jackson




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