subject: Electronics: Should You Go To The Big-box Store? [print this page] For every retail customer there are many opinions about when and where to buy what you want and need. Big name stores sell many items, but another worthwhile option is to consider the numerous online retailers. From prices to customer service, many websites can help you have a very pleasurable shopping experience.
Many people want to know right off how much they have to pay.In a 2006 survey, Consumer Reports asked 20,000 readers where they got the best deals on electronics. The majority liked the prices they found on the internet best. Prices for online retail are often the same or cheaper than at chain stores. Brand name MP3 players and TVs are just a couple of the electronics that are purchased.There are many independent websites for shopping as well as online options for chain stores.
Customer service was another area that was evaluated in the survey. If youve ever gone shopping in any type of retail store, you know that customer service can be lacking. Either you get a salesperson who can't help you or one who tries too hard to sell you something. Online shoppers, however, have a different experience.Finding products and information when shopping online is generally quick and hassle-free. If you want to find out more, all you have to do is search the multitude of online resources.
Knowing a company's return policy is also vital for customer satisfaction.The return policy can be the difference between you being stuck with a broken product or having one that is suitable for your home.Online shopping has the inherent risk of shipping and handling. For an online store, it's vital that you know the return policy. For example, the site buydig.com has a very limited return policy.The number of products that can be returned to this seller is extremely limited and has a small window of opportunity. Costco is an example of a company with a more lenient approach. You can return most items any time after purchase although one notable exception is computers. Costco even allows you to return online products to a store warehouse.
No matter what electronics you want to buy, choose your retailer carefully. You may prefer a local store where you have a shopping history, or you may wish to do some independent shopping online. There are lots of worthwhile shopping options no matter how you choose to do it.
