subject: 7 Things You Should Look For When Choosing Your Medical Transcription Services [print this page] The big question many medical facilities have when they are ready to start outsourcing their medical transcription is, what should I be looking for in a quality company? Here is a look at seven important things you need to look for as you choose your medical transcription services.
1 - Quality
The first thing you need to look for as you are trying to choose a service for your transcription needs is quality. Many people make the mistake of simply look at cost, and while this is important, quality is going to be even more important. Quality should include a good process, excellent accuracy, corrections at no cost, and more.
2 - Turnaround Time
Another thing to look for is great turnaround times from medical transcription services. It's a good idea to look for 24 hour turnaround times, which will work for most medical facilities. Remember that quality is more important than time, so look for a turnaround time that works for your specific needs.
3 - Good Reputation
Even if a company has been in business a long time, you should look for references and ensure they have a great reputation. Just taking time to call references can help you make a good choice.
4 - Terms and Conditions in the Contract
You also need to take a look at the terms and conditions that are in the contract. Make sure you know what is in that contract and take the time to look around at other services. In many cases you may even want to find a company that doesn't make you lock into a contract.
5 - Billing Method
One of the most important things to look for when choosing your medical transcription services is their billing method. Sometimes this can be confusing, since many companies use different methods of billings. Find out the method the company uses before you decide to use their services.
6 - Online Options
Find out about the online options that the company offers as well. Many companies offer management systems for your documents, which can be invaluable.
7 - Other Costs
Last, make sure you look into other costs that medical transcription services may try to charge you. Often these costs are hidden, so you may not look for them right away. Look closely at line definitions, contracts with minimum volumes, and charges for any corrections that have to be done.