subject: Hays Law Centers: Facts about Loan Modifications [print this page] How do I start loan modification? Your bank's loss mitigation department is the one who will process this but before contacting them, collect all the information you can get. Ask acquaintances who have already gone through the process. Research on the internet. It is always better to be well informed first before stepping onto something. Consult loan modification companies or visit Hayslawcenters.com to know more. Good luck!