subject: Using an Answering Service to Make Appointments [print this page] A good appointment setting answering service will work to accommodate your existing appointment system. Modern call center technology can access your web-based appointment service or proprietary software you host in-house. Usually you only need to create a user in your system for the operators give the call center the login information in order for them to access your appointment book from their terminals. Of course, if you do not currently have a digitized appointment book, your answering service can likely provide you with some recommendations. Although customized software can run into the thousands of dollars, a good web-based appointment book service is usually within any company's budget.
