subject: Outsourcing Customer Service to Colombia [print this page] One of the many services beingoutsourcedare the call center services as customer service, order taking and outbound calls. Near shore countries such as Colombia thecapitalBogota has many bilingual callcenters such as call 1st solutions. Where they offer all types of call center services they are US central time no accent reps and fully bilingual. Call 1st Solutions is a great company to outsource your services.