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subject: Why Use 800 Numbers For Your Organization [print this page]


Many firms have begun to invest in toll free, or 800 Numbers, for their companies. 800 Numbers, or company toll free of charge Numbers, permit customers to contact the organization without incurring any telephone charges. This is an frequently utilized yet often ignored aspect of communication in a good business. An 800 number tethering the company to its buyers is particularly helpful when buyers are out of the local calling range of the company, and would otherwise need to make long distance calls to communicate with the enterprise. Allowing buyers to make calls to the business via 800 Numbers may result in the retention of several clients who would otherwise need to pay out of pocket to create support calls, which could potentially cause customers to switch services to other companies offering 800 Numbers.

Enterprise toll free of charge Numbers are appealing to clients and consumers mainly because they permit the company to transmit an implicit message of welcome to prospective customers and consumers. When a company installs an 800 number, it communicates to potential clients that it values their contact and communication enough to incur any mobile phone costs that may result from client to business communication. Your organization is essentially telling a possible client that he or she is valued, and that you're ready and willing to hear whatever they have to say to you, whether they're calling to inquire about your service hours or calling to leave feedback on service they received or calling for help regarding a product of yours they recently purchased. No matter the reason for the call, if a customer can make it for free, they will be more likely to stay in touch with your organization, which will make them not only much more likely to continue to do business with you, but also more likely to communicate their experiences with your business to friends and family, who themselves become potential clients and clientele.

Nonetheless, the implicit welcome provided by an 800 number is not the only reason to use a enterprise toll free number; using 800 Numbers for your company can also make the number less challenging for your buyers to remember. Modern phone keypads have groups of letters associated with the Numbers two through nine; as an example, the letters A, B, and C are associated with the number two, while the letters P, Q, R, and S are associated with the number seven. This enables a enterprise to obtain a vanity number that is toll free of charge. For instance, your business might select the vanity number 1-800-CALL-NOW. Clients can then get in touch with your company by this number through matching each letter to the number locations on a telephone keypad. It is considerably easier to bear in mind (as an example) 1-800-CALL-NOW than it is to keep in mind 1-800-222-5669, as the words will have a greater meaning to your customers than will the Numbers.

So, should you wish to improve your organization and your business relationships with your clients and clientele, think about investing in a number of toll totally free Numbers for your business.

by: Jen Silva




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