subject: Ohio Answering Service Provides Funeral Home Answering Service With Compassion [print this page] Running a funeral home can be trickyRunning a funeral home can be tricky. While youre ultimately running a business, its important to stay attentive to grieving customers and their needs. Hosting a wake is time consuming, and you need to be ready to attend to the customers needs. This means less time by the phone fielding calls from new customers. But an Ohio answering service is changing the dynamic by offering area funeral homes custom answering, messaging and on-call services that can help your business spend less time on administrative tasks and more time on caring for your customers.
Im not saying the service replaces administrative staff, but it certainly serves as a complementary service and replaces the need to hire additional administrative staff. Respecting your time and your customers time are crucial factors in running a tight ship at a funeral home. With an Ohio answering service, taking calls from potential customers is a cinch and without any interruption to business as usual.
Employing trained professionals 24/7, an Ohio answering service employs reliable staff to field calls in a timely manner while giving your customers the attention and sensitivity they need. Call overflow, after-hours and remote reception services add to the Ohio answering service dynamic offerings. They can leverage custom-built scripts and your companys scheduling and knowledge bases to receive new business leads with a professional attitude. Callers requiring immediate attention (in the case of an after-hours emergency) can bypass voicemail and connect with an operator immediately.
The grieving process is a very sensitive one; answering service staff members are trained to handle your grieving customers with the utmost care. When my grandfather passed last year, I called a local funeral home that I found out later had put an operator answering service in place. The operator I spoke with was more than understanding and helped us get our plans in order in an efficient manner.
For the most dynamic answering platform, an operator answering service offers its clients a flexible range of message delivery options. Choose to receive messages by phone, email, fax, text message and/or pager so you can take advantage of the mode of communication that best fits your business. And remember, there is also a Michigan answering service, so be sure to let our neighbors to the north in on the information.
Funeral homes in the Ohio area have already leveraged the dynamic platform for their own businesses. Some funeral homes have logged as much as a 40 percent increase in business, while others report that productivity levels are through the roof. With such outstanding results, its a wonder more funeral homes havent looked into the benefits of using an operator answering service.
For the best funeral home answering service, look no further than a Michigan answering service. Some answering services have as much as 45 years of experience working in the industry. Many answering service staff members have been with their companies for as long as 15 years, so you know youre getting the best, most professional service available. Give your local answering service a call today.