subject: 3 Ways Adding Live Chat to Your Website Will Increase Sales [print this page] Most customer service issues are about small things. Wouldn't it be great to be able to head off the little issues before they become bigger and represent a talkative, dissatisfies customer. Studies show that providing a way to chat with the company on every page of a website is 80% more efficient than providing phone or email support. Each operator can easily and quickly handle multiple conversations with site visitors simultaneously. Operators can rely on pre-determined scripts to answer questions, standardizing responses to frequently asked questions. Links to new software downloads or instructions to handle complex issues can be "pushed" to a visitor as an operator magically changes the web page that the visitor is viewing remotely.
3 Ways Adding Live Chat to Your Website Will Increase Sales
