subject: How to Remember Names and Faces [print this page] I have delivered more than 1800 seminars and can guarantee that using these memory techniques will significantly improve your ability to retrieve a person's name from your memory years after the initial encounter. Make a personal effort to remember names, compliment those who remember names and encourage others to do so. The results will be evident.
Once, in one of my favorite cafes, I noticed a waiter giving special attention to one of the customers.
"Are you satisfied, Lizzie?"
"Is the food to your liking, Lizzie?"
"Lizzie, would you like more salad dressing?"
After Lizzie had paid and left, I had a short conversation with the waiter.
"Well done," I complimented him. "A client such as this, whose name you remembered, with such personal and devoted service will, no doubt, be a loyal customer and spread the word about your excellent service."
"Thanks very much, that's very kind of you," the waiter smiled with satisfaction. "But that was my wife."
