subject: How Consumer Courts And Forums Protecting Consumer Rights [print this page] Many companies either small or established my found flaws in their operations thats why consumers also hassled by products of these companies. In the most cases many customers do not receive the service and assistance that they require. Most of the companies guarantee that we will give 100% customer satisfaction and our motto is that consumer is always right. But when complains arises one after other then they try to play with complaints.
Most consumer feels cheated when they piled up and simply left unresolved. Because customer care department of most companies have their limits. Modern customers now have more attention when they make any purchase. They always make sure that the company will resolve the problem when they require. Consumer courts and forums made easier the way to maintain consumer complaints. Not only the people who have buy any product even if a people hire some services from someone they also can feed the client complaints. People can put service feedback about any company from which the people hired the services or purchased any product. These consumer forums see the service reviews about any particular company and then make a decision on the complaints. The people are free to register the complaints and they have the option to defend themselves. The consumer court has minimal charges as its fee.
The Indian governments has set up the consumer courts for registering the Indian consumer complaints as their past of judicial system. They focus on protecting the consumer rights. As the result companies has also started to take product complaints seriously. There are three levels in which consumers can register a complaint. First one is the National level consumer court which handles the cases anywhere from the country. Like national level courts we can register our complaints on state and district level courts also which are next two levels of consumer courts. They handle the cases on the state and district level respectively.
If you have a complaint regarding any product, services, or company then Indian consumer forum is available online also to register your complaints. But you have to aware about finding the right place to register your complain. Many people have made fake websites to register consumer complaints through which you cannot get any help.
