subject: Does Your Car Rental Company Go The Extra Mile? [print this page] Holiday time is a time of cheerHoliday time is a time of cheer. If you are traveling to an unfamiliar area for the first time, the car rental company you choose shouldn't steal that cheer. Knowing the details of that "good deal" should take away any surprises at the end of the trip. Knowing you won't get stuck with unknown charges after the holidays is always a good feeling.
Not all car rental agencies are alike and if you think that they are then you are sadly mistaken. When choosing a car rental agency it is important to realize that these are the people you are entrusting with your family's life. You are trusting that they are providing you with a well serviced vehicle and one in which all parts will function properly.
Choosing a car rental company should be no different that choosing a business partner. You want to know that the company will be dependable when needed and that all charges for their services will be accurate and done in a timely manner. After all the services you are purchasing are for help through any unforeseen issues.
In addition to these things you need to make sure that the company you are dealing with has a 24 hour customer service line and that they will offer you road service or a replacement vehicle in the event that the vehicle malfunctions or you have an accident. These things may not seem as important as a cheap rate when you are booking your rental but if anything goes wrong you will find out just how important these factors are.
Researching any car rental company before you choose, only makes good sense. Not only for cost and convenience, but also for any issues that should arise during your trip and how they will handle these problems and how timely they will be handled. Your research should include how they care and service the vehicles they rent and how well they treat their customers before, during and after the trip.
