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subject: Telemarketing Outsource Will It Work For You? [print this page]


We all know that the viable option for you would be outsourcing the telemarketing aspect of your business. You might realize that the hourly fee of an agency would be higher than when you pay a local employee and there are also tasks that can only be done in house. But, when you look at it closely, you will realize that there is a strong argument in outsourcing if you calculate the money issues and the manpower as well as the resources.

So, you are thinking about the money issues. Calculate the payroll expense in terms of taxes, vacation pays, benefits and other possible expense for medical coverage. When you sum this all up compared to the hourly rate of an agency, it can range from 10-50% difference. Supervision and management of the employees is also considered an additional expense since you will not be able to focus on other administrative tasks while you take care of your employees.

Or, you can hire another person to supervise your employees and this can also be an additional expense. In addition to this, the lack of supervision to your telemarketing department would likely lead to a reduction in your companys productivity since we all know that no employee would relish the fact of making phone calls or receiving phone calls. Even if it is an essential part of the companys success, no employee would actually like calling.

If you add the cost of advertising fees, interviews and training the personnel, this is all the more reason that you should consider to hire telemarketing outsource company as the most viable option or alternative to reduce the overall cost of this marketing strategy. Did you know that you invest time and money when you are about to hire someone to join your staff too? And, how many times will you go through this process?

The series of steps that you should take in order to hire the specific talent to join your crew would be expensive and can be dull at times. With telemarketing outsource company, you will be freed from all of these issues and tasks that are rather repetitive and unproductive but necessary to maintain the smooth sailing business that you have. But, did you think that with all these issues your business is indeed smooth sailing?

You might be confusing your business as your leisure if thats the case. A telemarketing outsource company will be your best bet if you want to reduce the expenses while ensuring that the quality of services you provide is still intact. Also, it could be that you will be able to have an influx of leads if you outsource.

by: Joseph Harris




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