subject: Duties of the Change Manager Outlined During ITIL Training [print this page] Evidently, a change manager is a person who is aware of the inter-dependence of the different entities making up the system. He takes all those ties into consideration when propagating innovations in the system. Normally, everything is planned in subtle stages that will not have far-flung side-effects on the system.
Duties of the Change Manager Outlined During ITIL Training