3 Best Tips To Take Care Of Your Tenants

When youre dealing with properties that have a large number of tenants in them

, you want to make sure that you keep them happy. Happiness of a paying tenant goes hand in hand with a good reputation. Most quality homeowners associations and investors know that in order to get the most return out of your property, keeping the property well maintained is of paramount importance.

A lot of times its the small things that count that can make a big difference. Things such as making sure the landscaping is well kept, lights are replaced routinely and exterior paint is fresh can give a tenant the feeling that their best interests are being taken care of.

This is important because an unhappy client is more likely to tell 5 times as many people than a happy one. So when looking to make the most of your investment, here are three principles you should adhere to keep your reputation in a positive light.

SWIFT RESPONSES TO PROBLEMS

When you are dealing with tenants, your ability to quickly respond to maintenance calls becomes your reputation. When you respond in days, or hours instead of minutes, that can create a difficult space between you and the tenant.

The best and most well respected Minnesota Property Maintenance companies are recorded to normally respond within 15 minutes. Start to ask yourself, if your organization is equipped to handle in that amount of time?

In addition, short-term complaints can easily turn into long-term uneasiness. Therefore, its important to make sure that you have the proper help or support in place so that you can tend to your clients needs in good time.

REGULAR MAINTENANCE

Due to occasional and normal wear and tear, large housing communities need routine maintenance. Therefore, it is good to have a schedule thats set on certain activities and their frequency so that you will be able to run the property smoothly.

Clients can start to get frustrated when the heating system doesnt work and its nearly 30 degrees outside. Routine checks done at the right time will help prevent many issues that come up with time so you know that in October its around the right time to replace the furnace filters. Proper planning also saves you money.

BOOKKEEPING

Keeping books are critical to maintaining balance in your community. Not only does it give you an opportunity to understand where your money is going, it allows you to focus on things that are draining your reserves that could potentially be dealt with in the optimal time frame.

For accurate bookkeeping, make sure you put a system of checks and balances in place that can account for mistakes or dishonesty that people can have.

For more information on properly running a large community of housing, visit www.gassen.com

by: Ann Smithson

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