A Primer On Proactive Monitoring

Network problems can be really intimidating

Network problems can be really intimidating. They not only hamper the process but also affect the productivity of the company. Besides, if the problem remains unchecked for long, it can cause network outrage or even equipment damage. Hence, it is very important to take control of the network. A customized remote monitoring or proactive monitoring system can prove very useful in this regard.

How does it work?

Many custom software packages are installed at the server level. These software packages find processes that have failed or hung due to some reasons and try to restart them. However, if these packages fail to start the service even after many attempts, the proactive monitoring service sorts out the problem. It checks whether there is any problem with the hardware. If it detects some kind of problem, such as failed hard disk in a RAID array, it immediately notifies the system.

Advantages:

An effective proactive monitoring system monitors:

All server event logs

Back-up status (whether on site or remote monitoring)

Application services including IIS, ISA and Exchange

System bottlenecks, such as processor/ram utilization and system processes

Proactive monitoring, at network level, involves server monitoring and service. On detecting any kind of problem, the proactive monitoring system instantly informs the staff about that problem so that correct action is taken at the earliest. Here, the web site owner does not need to do anything. All the necessary corrective measures are implemented by the company providing the monitoring service.

Proactive monitoring services offer many performance metrics on software level. It furnishes information about memory usage, server performance, disk I/O, CPU usage and server load. This information is presented in a graphical manner and can prove useful for various purposes, including capacity planning and diagnostic purposes.

Thus, a proactive monitoring system can prove very effective in improving the performance on daily basis and thereby increasing the productivity of the company.

by: Jenny Birkin

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