The history of voicemail service is one that is almost as long as the Internet has been around in general
. Many have used this type of communication for years and it has been offered to home phone subscribers that is an option for them to use instead of answering machine. Today voicemail service is much different in the fact that most of the time they will come to you in the email, text, or a fax. This voicemail service is a way for people to leave messages for others without anyone having to bother with any kind of a machine.
Voicemail service along with a good quality phone answering service can make your business grow by leaps and bounds. Many of these phone answering services that include voicemail service have the knowledge about your business to take calls and answer specific questions that you the customer want to be answered when a phone call comes in to your business. And this option can put you in contact with every single person who tries to call for your phone number. This service will also try to weed out as many telemarketers as possible by using caller ID and asking specific questions to the person calling when it sounds like someone who is selling something.
Todays improved phone answering services with voicemail service will actually give you your own 800 number that you can use at your disposal to print on business cards or to have just about any person in general call you at that number and have a qualified phone answering operator there. And many of the packages that they offer will have this service included and can make your life that much easier by not having to pay the separate phone bill for the office.
Also todays services have detailed printouts of every phone call that has been placed to your phone number either incoming or outgoing and also the recorded the conversation of the phone answering service operators phone call with one of your clients. That way you can listen to the entire conversation and make decisions on whether to call someone back and just play and get some information on the actual phone call.
Take some time and log onto the Internet to find some detailed information about some of the phone answering services that can handle your ingoing and outgoing calls along with voicemail service to complete your business and produce the best customer service in your small business that is possible.