Am I Going To Hear From My Courier If My Shipment Is Delayed?

If you're shipping with a high quality courier

, most of the time you shouldn't have to worry about your shipments being delayed in any way. Courier companies have come up with very accurate ways to estimate your total shipping time, and are very strict about meeting their delivery time promises if at all possible. The best order fulfillment services out there have higher than 90% success rates of on time deliveries, however, this still leaves a chance, even though it's a small one, that your delivery could be delayed.

The good thing about shipping anything today is that there are much better tracking measures in place so that the courier can become immediately aware that something has happened which will delay your shipment in any way. They use GPS tracking to monitor their packages throughout the course of shipping. The couriers are also in constant communication with their drivers at all times and know immediately if shipments are going to be delayed.

Lots of things can go wrong when shipping, even though they usually won't. A flat tire, a winter storm, or an accident a few miles up the road though can greatly delay any shipment. When this happens, the driver will usually immediately contact their dispatch office to let them know that something has happened which is going to cause delays. After that, you should be the next to know.

The urgency with which a courier contacts you to let you know about your shipment being delayed will depend partly on what shipping option you are shipping your products with. For example, if you're shipping on a regular scheduled service, the courier will usually just email you and let you know that something has happened to delay your shipping, perhaps providing you with a revised delivery estimate.

You will usually be contacted with more urgency if something happens which is going to delay a shipment that you sent under a faster shipping option. This would mean you shipped using something like a one hour service or a rush delivery option. Because you have usually paid much more for premium service, in these situations the courier will usually contact you directly by phone if your shipment is going to be delayed. If something happens that has taken the vehicle out of commission but the package is still undamaged, they will typically send a replacement vehicle to pick up the package to complete the delivery.

by: Paul McDuffy

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