In a twist of situational irony, all this development means that callers are less likely to realize they are actually reaching a call center
. There is no chatter in the background and operators are able to better represent the companies they are answering for because of their access to computers. A Florida answering service is in reality a national service, but has more intimate knowledge of Florida business than most operators in the past would ever have because of the incredible speed and scope and technology available. The end result is a more valuable tool for businesses and an impression that is more personal and specific towards a Florida business than ever.