Best Buy Accused Of Consumer Fraud In The U.s

U.S. Connecticut State Attorney General on May 24 announced that it would sue the

nation's largest home appliances retailer Best Buy Co. Inc., accusing the company's use of inquiry-store computer network system to deceive consumers, customers earn more money.

Associated Press quoted Prosecutor Richard? Blumenthal as saying, "Best Buy provide customers the most bad deal", the use of "switching of dollars," first released on its official website cheap information or discounts, to lure customers Check In, but they use in-store appearance with the official website similar internal network system, denying the existence of the price indicated on the official Web site, customers to buy more if the shop can only be based on the price.

Sources said this marked the date of May 18 of the complaint had been handed over to Best Buy Inc., the company must be in before June 13 to respond. Prosecutor seeks to Best Buy to refund customers affected by fraud, to pay a fine, pay court costs, against such acts. Hartford County, the case will be submitted to the High Court.

Blumenthal began investigating the matter in March, initially, "Hartford Courant," a columnist reported that a state man at Best Buy's Web site to see a laptop computer advertised for identifying the price of 729.99 U.S. dollars, but after he went to the store, a clerk looked at a similar website look and told him that the real price is 879.99 U.S. dollars. Then, about two consumer complaints to the prosecutor's office had a similar experience themselves.

Best Buy after the company confirmed that store employees have access to an appearance similar to the official website of the internal website for the price, but the company's policy has been to provide consumers with the lowest price, unless specifically identified as a price only applies to online buyers.

Connecticut State Consumer Protection Board Xiaojie Li? Farrell said the lawsuit is a warning to companies who conduct business activities should be more transparent. According to Xinhua News Agency

Reporter interviewed on the event Best Buy Electric China headquarters and the global chain Best Buy, Five Star, the persons concerned. Best Buy headquarters in China with a surname of staff confirmed that the incident "the event and China, there is no direct relationship. Best Buy China, using a unified Web page and in-store use is the same page , published in the website is true of any marketing message consistent. Best Buy has been working in China and consumers to establish a long-term relationship of mutual trust. "Five Star headquarters in Nanjing, a staff member surnamed Chen with" Five Star and Although Best Buy is a joint venture properties, but Five Star has no right answer to any question related to Best Buy "as an excuse not comment. On whether the Best Buy event in China, Five Star had a negative impact, both sides gave no answer.

Best Buy Accused Of Consumer Fraud In The U.s

By: weihua

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