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Better Safe Than Sorry: Legal & Effective Behavioral Interviewing - Webinar By Trainhr

Overview : Have you ever been completely blind-sighted by a job candidate

? In the interview he seemed perfect; once hired, he was a disaster. Or, have you ever put your foot in your mouth by asking an illegal question?

In this program, Judi addresses both the art & science of effective interviewing. You'll learn how to prepare for an interview & ask behavior-based questions that enable you to determine the candidate's ability to think on his feet. You'll learn how to stay away from the legal landmines that could come back to haunt you & your organization. And, you'll learn to improve your skills at reading nonverbal communication and avoiding bias and discrimination.

Why Should You Attend: To develop the skills to plan and execute legal and effective job interviews; to select qualified candidates using behavioral interviewing techniques while legally complying with federal non-discrimination guidelines.

Areas Covered in the Session:


Prepare for an interview

Review a resume

Write effective questions

Ask encouraging questions

Implement behavior-based interviewing

Avoid illegal questions

Keep legal documentation

Read body language & voice tone

Avoid cultural bias

End an interview

Develop & use a rating sheet

Who Will Benefit:

Managers

Supervisors

Leaders

Human Resource Professionals

Shift Leaders

Customer Service Providers & Managers

Front Line Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, wellness, and customer service. Judi is a frequently sought after conference speaker and performer who offers inspirational & humorous programs, with a "laugh-while-you-learn approach. Judis original Team Interaction Method" puts teams together to participate in interactive training activities that give hands-on practice and combine learning with job relevancy & fun. She is a NYS certified teacher, trained mediator, and qualified Myers Briggs Personality Type facilitator. She is a past recipient of the Hudson-Mohawk American Society of Training & Development's "Corporate Trainer of the Year" award and the NENY Girl Scouts' "Outstanding Community Leader" award.

by: TrainHR
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