Both Employers And Candidates Can Benefit From Choosing The Right Recruitment Agency

Employers will still need to replace staff who leave key positions that cannot be

left vacant if the business is to continue to function smoothly, despite the almost-daily gloomy economic and jobs news.

The costs of recruitment can be expensive, however, and the time taken to complete the process of finding the right candidate can be lengthy. Using a specialist recruitment agency can help minimise these issues, but the question for both candidates and for employers is how to go about finding the right one.

An employer needs to ask some obvious questions to help them make the right decision. The first of these is whether the agency has expertise in the field that the business is in and in sourcing the appropriately qualified people to put forward for interview.

While some agencies will specialise in sectors like IT or engineering, others will be able to find the right executive PA or EA. It is worth looking at the agency's website as a first step to identifying possibilities.

The information on the website should also provide answers to such questions as whether it supplies testimonials from clients, and also from candidates who have been successfully placed. Equally useful is whether the agency does a follow-up to assess whether it has met the clients' expectations as part of its own process of continuous development.

There should be some statement of the agency's approach and ethics that also demonstrates knowledge of the legislation that relates to employment. Another important question is whether the agency's own staff are appropriately qualified and knowledgeable.

It is possible that an employer wants to be able to speak to the same consultant throughout the process and will want some guidance as to how quick and efficient the process is made.

It is very likely that cost will be a factor and it is worth an employer calculating the number of hours that will be spent by its own in-house HR team, as well as the cost of any advertising that might be needed. It can often turn out that using an agency is more cost effective when a comparison is done.

For candidates and job seekers many of the same questions arise when choosing an agency to help them, especially because not all vacancies are advertised or widely publicised. Therefore the agency needs to be established and have good client relationships but also to be pro-active in helping and supporting candidates to improve their chances, either by helping them refine their CV or suggesting additional training they might take.

One productive way to help candidates to make the right choice of agency is to ask around among friends, colleagues and business associates about any agencies they have used. It can also be helpful to ask people in HR departments which agencies they use regularly and what has made them stand out.

Copyright (c) 2011 Alison Withers

by: Alison Withers

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