CAD Outsourcing: Problem Analysis

Outsourcing is one of the main methods used by businesses across the globe to cut down on costs and thus, to increase their profitability

. The process of outsourcing has also given rise to certain problems and issues. However, the problems and issues raised by outsourcing are not without their solutions. Also, if these problems are taken into account while the process of outsourcing is being implemented, there are many different solutions to be found. One of the main points for any business to consider while outsourcing is the cost management, maintenance of delivery times and the quality control of the output. These are at the foremost of the problems that are faced by delivery managers while outsourcing is being implemented in any organization. However, all these problems can be addressed and solved via a single answer: Communication. If we look at these problems closely, we can easily realize that a gap in communication between the outsourcing company and the outsourced service provider is the basic reason that these problems occur in the first place. It is very important for the communication channels between both parties remain open so that the essential factors related to these issues are conveyed and put across to each other during the initial days of the business discussions. If looked at closely, all these are also very intricately interconnected. Let us tackle these issues one by one. Cost management is the primary reason for any business to consider outsourcing in the first place. Therefore it is essential for the organization to discuss costs and budgets while searching for and finalizing on an outsourcing partner. Needless to say, the costs involved will depend on the services and solutions required. Therefore, it is very important that the organization convey its specific and general needs and requirements in great detail so that the outsourced services provider can give a more accurate representation of the costs involved. Secondly, the delivery schedules need to be maintained at all times. The time scales and scope of the work involved therefore needs to be conveyed to the service provider in a detailed manner. This helps the service provider evaluate the process and quantify the time involved to effectively state the turnaround times. It is also equally important to add in some extra time in the calculations to provide for delays that may arise for uncontrollable reasons. This helps both parties to commit to an effective delivery schedule and to stick to that schedule. Thirdly, quality management is also to be considered. A detailed evaluation of the type of work done by the provider in the past, the providers capacity for handling a particular amount of workload and, most importantly the skill sets of the actual staff that will do the work need to be evaluated and taken into consideration while evaluating the quality of work that will be provided by the outsourced services provider. Thus, it is clear that if both parties keep communication channels open at all times and discuss these matters in detail before, during and even after the contract has been signed, these problems can easily be overcome. Needless to say, in this day and age of Internet based communication, there are several ways and means of making communication possible in a swifter and straightforward manner.

CAD Outsourcing: Problem Analysis

By: Indovance Inc

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