Civility In The Workplace - Webinar By Trainhr

Civility in the Workplace: Respectful Habits at Work Lead to Greater Productivity

Overview : Encouraging civility in the workplace is becoming a corporate goal in our diverse, hurried, stressed and litigation-prone society. A civil workplace is good for employees, managers, customers, and the bottom line. Rudeness, however, has become so commonplace that we often can't escape it.

Employees working side-by-side need to learn how to respect each other so that they can work as a team. Unreturned emails, unfulfilled promises, late arrivals at meetings, & distracted listening all hurt workplace productivity and make work an awful place to be. In this program, Judi teaches employees how to renew workplace civility by learning how to evaluate their words and actions using a variety of simple, yet effective, tools.

Why you should attend: To develop the skills to communicate more respectfully and productively in the workplace; to minimize workplace conflict, encourage teamwork, and build a positive, productive workplace.

Areas Covered In the Session:

Pinpoint the characteristics of respectful communicators

Self assess your civility index

Diagnose how & why civility breaks down

Choose the most respectful communication practices

Understand the negative consequences of gossip

Develop a positive communication climate to enhance productivity

Utilize civility litmus tests

Use appropriate email and meeting etiquette

Practice the Top Civility Guidelines

Who will benefit:

Managers

Supervisors

Leaders

Human Resource Professionals

Shift Leaders

Customer Service Providers & Managers

Front Line Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, wellness, and customer service. Judi is a frequently sought after conference speaker and performer who offers inspirational & humorous programs, with a "laugh-while-you-learn approach. Judis original Team Interaction Method" puts teams together to participate in interactive training activities that give hands-on practice and combine learning with job relevancy & fun. She is a NYS certified teacher, trained mediator, and qualified Myers Briggs Personality Type facilitator. She is a past recipient of the Hudson-Mohawk American Society of Training & Development's "Corporate Trainer of the Year" award and the NENY Girl Scouts' "Outstanding Community Leader" award.

by: TrainHR

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