Climbing Up the Ladder of Call Center Career

Account managers and support cast consist of the human resource department

, training team and accounting division. All operations are directed by managers, directors and supervisors. Given these pool of job opportunities, one cannot say that a call center agent's work starts and ends in telephone calls. There are other options to choose from, and an agent can eventually climb up the ladder of their call center career.

Climbing Up the Ladder of Call Center Career

By: Phillip Eastwood

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