Consumer Complaints Jingdong Mall Price Problem - Jingdong Mall-it Industry - Lug Type Butterfly

Morning online complaints by Deng: 2010 2 23

, 22:37, I use the user name "932294918" landing registered Jingdong Mall in Beijing, found in the home page click on " Mobile Digital "After the promotional content of such a propaganda," Canon (Canon) EOS 7D SLR kit aircraft (EF-S18-135mm f/3.5-5.6 IS Shot ) Sent EF Lens Collection / 7D Practical Guide Jingdong price 1399 ", in accordance with the normal ability to understand, I reason that is the heart, click to the purchase of the interface. Upon completion of the" Add to Cart "," settlement to the shopping cart "," to settlement "," Submit Order "and other tips, and form order number" 11799169 ", I found that" the amount due: 12403.00 yuan! "

So I click on one step back, but found that every time, "Canon (Canon) EOS7D SLR kit aircraft (EF-S 18-135mm f/3.5-5.6IS lens)" the sophist price actually is not " 1399 "but" Jingdong Price 12,388.00 "

The obvious and "digital phone" in the same section, "Jin (Gionee) N98 GSM mobile phone (Refined flour) Dual SIM Dual Standby New Hot! Happy landing for a key network of intelligent mobile search Office Entertainment Business, "a mobile billboard that price and actual prices shopping column," sophist price: 1399.00 "items such as price discrepancies.

I think that the publicity was misleading Jingdong Mall, is suspected of fraud, if my personal account is really 12,388 yuan, if not carefully read my payment amount required in Jingdong "digital phone" section of propaganda misleading, I am very likely to click on "Canon (Canon) EOS7D SLR kit aircraft (EF-S 18-135mm f/3.5-5.6IS lens) to send the lens canon EF / 7D Practical Guide Jingdong price 1399" This is a camera and purchase. Then, during which I was misled by the more than 10,000 yuan to pay for Can I pay only by the consumer?

So, at 11:27 p.m. on the February 23 complaints to the Jingdong Mall and hope Jingdong Mall in 7 working days to apologize and to give a satisfactory answer.

, However, ended at 11:20 p.m. on the March 1, Jingdong take "no initiative, no contact, do not explain" the "three noes" principle, I did not receive any sophist had a staff member to contact a phone call .

Even regard, in at 11:20 p.m. on the March 1st, I delivered the complaint to Jingdong 6 days later, I landed Jingdong site, I found my complaints column actually is "no untreated or is handling your complaint Information! "sophist actually no reason in the case, remove my complaints!

Thus conceivable that if consumers buy the goods to complaints Jingdong Mall if you want to get back, until of these years? You annoyed him, he can deprive you of the rights of complaint! As a famous online shopping business, which is what as?

Meantime, I also voted for the relevant departments had to help, but were met with no response. Is helpless to protect my legal rights, and I only to the major media in Beijing to seek help.

Morning 3? 15 will contact the companies, the actual situation of the investigation, and through Network Public reporting of progress.

by: gaga

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