Crisis Management And Crisis Log

I would suggest that if you find yourself in Crisis Management a lot

, it probably has less to do with your day-to-day responsibilities and more to do with a lack of anticipation, because most of the things that put you into Crisis Management are things that are capable of being anticipated.

USE A CRISIS MANAGEMENT LOG A problem well defined is 95% solved. If you have an accurate accounting of your time crunching crises, youve gone a long way to reducing them in the future. Here is a good exercise to help reduce Crisis Management. For the next two weeks, run a Crisis Management Log. Nothing fancy about it at all. Simply take a pad of paper and entitle it Crisis Management Log and for the next two weeks when you encounter a crisis, log it in (write in it). Put down the date and time it occurs and a little detail, so that two weeks later when you go back to review, you will remember the particulars. After two weeks of accumulating this data, go back and review every crisis you encountered and ask yourself, Which of these could have been avoided? Most people discover that about 20% of the crises they suffered through were unavoidable. Stuff Happens. We cannot eliminate all crises. Most people discover that about 80% of the crises they suffered through could have been avoided with better anticipation and planning. After running your Crisis Management Log, start taking the corrective steps to reduce the frequency of crisis management events by, for example, starting items sooner or requesting needed information sooner rather than waiting until the last minute to receive it. Analyze your log after a week or a month and identify the most common causes of your Crises, then design and implement an appropriate plan to eliminate those causes. If they continue to occur after implementing the plan, review again and look for any possible hidden underlying causes. The actions taken in the initial minutes of an emergency are critical. A prompt warning to employees to evacuate, shelter or lockdown can save lives. A call for help to public emergency services that provides full and accurate information will help the dispatcher send the right responders and equipment. An employee trained to administer first aid or perform CPR can be lifesaving. Action by employees with knowledge of building and process systems can help control a leak and minimize damage to the facility and the environment. The first step when developing an emergency response plan is to conduct a risk assessment to identify potential emergency scenarios. An understanding of what can happen will enable you to determine resource requirements and to develop plans and procedures to prepare your business. The emergency plan should be consistent with your performance objectives. At the very least, every facility should develop and implement an emergency plan for protecting employees, visitors, contractors and anyone else in the facility. This part of the emergency plan is called protective actions for life safety and includes building evacuation (fire drills), sheltering from severe weather such as tornadoes, shelter-in-place from an exterior airborne hazard such as a chemical release and lockdown. Lockdown is protective action when faced with an act of violence. When an emergency occurs, the first priority is always life safety. The second priority is the stabilization of the incident. There are many actions that can be taken to stabilize an incident and minimize potential damage. First aid and CPR by trained employees can save lives. Use of fire extinguishers by trained employees can extinguish a small fire. Containment of a small chemical spill and supervision of building utilities and systems can minimize damage to a building and help prevent environmental damage. Some severe weather events can be forecast hours before they arrive, providing valuable time to protect a facility. A plan should be established and resources should be on hand, or quickly, available to prepare a facility. The plan should also include a process for damage assessment, salvage, protection of undamaged property and cleanup following an incident. These actions to minimize further damage and business disruption are examples of property conservation. Guidance for the development of an emergency response plan can be found in this step. Build your emergency response plan using this worksheet. When there is a hazard within a building such as a fire or chemical spill, occupants within the building should be evacuated or relocated to safety. Other incidents such as a bomb threat or receipt of a suspicious package may also require evacuation. If a tornado warning is broadcast, everyone should be moved to the strongest part of the building and away from exterior glass. If a transportation accident on a nearby highway results in the release of a chemical cloud, the fire department may warn to shelter-in-place. To protect employees from an act of violence, lockdown should be broadcast and everyone should hide or barricade themselves from the perpetrator.

by: govindam

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