Ehr Solutions: Efficiency & Privacy Concerns

The 2009 Stimulus Act is executing changes as the healthcare system providers utilize Electronic Health Records

. By the year 2011, suitable professionals and providers will get advantages by implementing the EHR Solutions, with those that fail to accept qualified EHR Solutions may have the Medicare payments disciplined. That is seen like an opportunity from service providers and developers, who provide outsourced services like software development as well as records management. Nevertheless, the privacy concerns could come in way of the offshore companies captivating contracts from the healthcare companies.

Forrester Research, which is a News website, values possible market for the Electronic Health Records-associated activities from healthcare IT program at US $ 50 billion with subsequently two years. The outsourcing companies like those of India, Philippines, etc. in Asia- Pacific having low-cost labor, are dedicated for cashing in. Despite being aggressive in terms of the labor costing, the offshore companies usually have skilled human resources, which can handle customer relations, software development, and data management.

Work Offshore and Information Concerns

Amongst the big hurdles, which the offshore service suppliers face are concern regarding protection for the private data and the effectiveness for developing EHR Solutions in the non-US situation.

With this time, the offshore service suppliers have been contracted with the insurance as well as pharmaceutical companies that have been tolerating most of cost for the Electronic Health Records. However, the medical professionals and hospitals are not happy with concept of sending the patient details overseas. The Hospitals' worry is mainly from possible legal implications for sending responsive patient details to the other country. That includes different complications like differences in the privacy laws. When the information reaches to foreign country, the US jurisdiction could not be applied.

Public acceptance and support might also become difficult in achieving, provided individual concerns regarding privacy. The research has been done in University of North Carolina, saying that fears of the identity theft like example for the reason behind unwillingness to adopt the EHR Solutions. The research also suggests the stiff penalties for the improper disclosure of details. The research also cites case of European Union, in which the EHR Solutions have gained broad public reception.

Possible Key Factor: Labor Division

The service sources are not reducing the possibility for both US-based as well as offshore companies working together on developing the EHR Solutions in US market. For example, Cognizant Technology Solutions Corp. has its headquarters in the Teaneck, New Jersey; however has considerable number staff within India. In the meantime, a few India based firms including HCL have big staffing accolade in US. There will be sufficient work to revolve, and a few tasks, like quality-control and support may be off shored or outsourced for better efficiency and lower costs.

Security, context, and efficiency are frequently the issues, which face activities and projects that engage outsourcing, particularly in case, these can be completed offshore. In case of Electronic Health Records, the worry is amplified, due to private and sensitive nature of data. Provided that, the cost-saving advantages of the outsourcing could not necessarily overshadow the disadvantages and risks.

by: Mayur Aegis

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