Electronic Record Management Technology & Healthcare Organizations
How can healthcare organizations improve their operational efficiency by implementing electronic record management technology?Read on to find out
. Healthcare organizations use electronic record management technology to manage the business activities of their organizations, store medical records, or even drive an entire medical practice. This technology also provides a central data repository for organizations whose physical structure includes multiple locations throughout a single region or the entire country.
As a healthcare organization, you can use this electronic record management technology to manage Patient Billing, Health Information Management, Labs, Medical Imaging, Patient Accounting, Patient Registration and Provider Credentialing. This technology improves efficiency and reduces the costs associated with Revenue Cycle Management (Registration, Coding, and Patient Accounting) by making this a virtually paperless process and routing documents for coding based on location, expertise, speed, and/or accuracy.
Patient Billing - Electronic record management technology can assist with the patient billing process in several areas. First, with the use of Front Office Scanning, registration clerks have the ability to scan and capture required documents such as insurance cards and drivers' licenses. This technology also has the capacity to process incoming electronic remittance advice (835 files) from Medicare, as well as batches of paper EOB's sent back from private insurers.
The challenges of the secondary billing process can also be addressed within this software. With the use of COLD, Imaging, the 835 Processor, and Workflow;, secondary claims generated from the hospital's billing application can be processed without scanning or indexing, then routed to a work queue. Additionally, utilizing denial codes from the remittance advice, Workflow can route these remits based on the hospital's business rules for each denial code type.
Health Information Management (HIM) - Electronic record management technology is used in Health Information Management (HIM) to manage many of the processes that go on with the traditional paper chart or medical record. This electronic record management technology can be deployed to manage chart deficiencies, chart completions, Release of Information (ROI) requests, remote coding, and the management of the "workload" being pushed to coders.
This software provides redundant, simultaneous, secure access to patient records while capturing an audit trail associated with each one. The Medical Records Scanning and Management solution in this software was developed to augment core systems, including EMR systems, rather than to compete with them.
Labs - Electronic record management technology is used in labs managed by healthcare providers to capture lab reports out of various Lab Information Systems (LIS) via a COLD feed, as well as to manage policies and procedures within the lab with the electronic record management technology's Document Knowledge Transfer module. Experts developed the Document Knowledge Transfer module in order to push out these new Policies and Procedures (P+P's), set a "read by" date, and track who is actually conforming to the "read by" request. This module can be plugged into many departments outside the lab as well.
Medical Imaging - Medical Imaging requires two types of software - Radiology Information Systems (RIS) and Picture Archiving Communication Systems (PACS). The latest electronic record management technology can complement both systems. This electronic record management technology has been successfully deployed in a large number of Radiology departments and clinics to capture documents presented as the patient registers in Radiology, to integrate with the RIS or PACS, and to present scanned documents to the department manager and/or radiologist as they complete a reading.
by:Ron Thompson, Jr.
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