Familiarize Yourself With Computer Repair Tips
When your computer is not functioning, where do you take it to be repaired
? There are many different computer repair shops around.
You want to choose a computer repair shop that will get your computer fixed, do it for a good price, and have it back to you quickly.
When looking for the right repair shop you may want to take a look at smaller shops. Generally, it is a good idea to use a local neighborhood repair shop rather than a larger electronic store.
Local shops tend to have more customer service, better prices, and are generally more willing to give your computer the personal attention it needs.
There are a few suggestions you should keep in mind when choosing a computer shop.
First, find out if they charge by the hour or by the job or service. This is an important question to consider as it can change the price drastically.
There are many companies that charge by job. If this is the case, you will be charged for the individual services that are needed to fix your computer. Often it can be cheaper this way, but it just depends on the service.
For instance, lets take a look at one example. Lets say you need to re-install Windows, this generally costs around $50. If they charge you $80 per hour and tell you that it will take 3 hours to complete, then you will be spending $240 on re-installing Windows.
In those 3 hours, 2 hours are just going to be waiting time for the Windows setting up itself and only 1 hour is actual work done by the technician. In this case, it is definitely better to be charged by the job that is performed.
Two, be sure to ask if they back up your computer data. If they are wiping out your OS, are they going to backup your data first? This is something that you should ask before leaving your computer with the repair shop.
Most people want a reliable service that will backup the data before wiping the hard drive. But some technicians believe that it is the user's responsibility to backup the data.
You never want this misunderstanding to be part of your computer repair experience. If it is, you will lose all that you have stored on your computer.
Third, talk to your repairman about what they do if the problem persists after being fixed. You should ask this question before committing a repair shop to do your computer repair work. It is good to be aware of the policies beforehand so you know what to expect.
If you get your computer back but the problem continues, be sure to communicate this to the repair shop. Most computer problems should be gone immediately after being fixed.
Problems that may persist after being fixed would include virus type issues that may come back from your network at home. You repair shop will have suggestions or advice if you talk to them about a problem like this.
Before you hand over your PC for repair, make sure you understand their policies and whether they would charge you if the problem is not fixed.
Make sure you test the computer in the shop before you take it back home and before you pay them. Many shops are willing to do a free inspection with you and will not charge you if the problem is not fixed.
Four, make sure that if you are getting Windows installed they are giving you a licensed version. Some computer shops, when re-installing the OS, can easily install a pirated version and make more money off of you.
It is hard to tell if you have a pirated version or a licensed one. Try to find a repair shop that you trust to avoid these situations.
Five, it is important for both you and the technician to ask questions. If you both get the clarification you need, you will both be happier with the end result.
It is important for the technician to ask you questions. If they don't ask you what happened, what the symptoms are, and what you were doing at the time of the problem started, how can they know what to troubleshoot? They are much more likely to fix the problem if they get answers to the basic questions.
As the customer, it is always nice if you take notes on the problem and the error messages that occur at the time of the problem.
With these tips you are sure to find a computer repair shop that will effectively fix your computer. There are lots of problems that can occur with your computer and there are plenty of computer repair shops around.
by: Jack Landry
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