Freedom Voice - Virtual Phone System Review

Freedom Voice established in 1996 initially had been the soul provider of a virtual toll free phone system offering elegant solutions for business

. It facilitates companies by making available cutting-edge features and communication tools in order to enhance the corporate image, create flexibility, make connectivity more efficient and increase efficiency. FreedomVoice review can offer various pros and cons of purchasing the particular phone system whereas having a first-hand experience is always a better option. Positive Reviews

The system allows free teleconferencing and that too 24/7. It is a feature initially made available for free the whole year after which can be opted for at highly affordable price per month. The reservation-less service then permanently provides toll-free number to the company and is made available round the clock for conferencing. There is no hassle of a two leg billing which means that the providers generally charge for incoming calls to pbx and charge again for reconnecting from pbx to the number. Once exception to the rule is in Canada where two leg billing has not been discontinued by the FreedomVoice phone system. An online control panel known as the WebLINK Internet Control Panel enables the company to manage a virtual office by FreedomVoice through internet access. It allows users to check voicemails or fax messages from computers anywhere. Changes can also be made to the settings of this virtual office in real-time. It offers tools and all the required reports that can fit the virtual PBX for altering business requirements. The voice system can be transformed to a virtual PBX by using this convenient web access system known as WebLINK. The Freedom Voice features can also be customized for adding flexibility to the toll free system. According to specific needs these systems can be personalized thus fulfilling all business requests. Other Reviews:

Of course, there are so many good things associated with this particular service, but a few folks have a few "not-so-good" things to say about it. Some users think Freedom Voice needs to give attention to a few specific aspects. For example the website does not allow quick access to the list of features, pricing or plans. The features tab is not very readily noticeable. Without going through the lengthy process of signing up, there is no information available regarding prices and facilities offered. Even if customers reach to their require information there is not a complete list uploaded.

For the local lines there are additional monthly charges compared to the other providers who do not ask for additional charges on local numbers. There is also limited time period of free trial which proves to be inadequate when testing a big system such as this. Even the customer support services are available within limited time span unlike other phone systems that offer efficient customer support round the clock. A number of features that are supposed to be added as standard within the system like offered by other providers actually have additional charges as monthly fees. Though it is true that none of these issues is too big to resolve, you will still find a few users carping about them. Hopefully, these problems will be eradicated soon.

by: Robert Fogarty

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