Give Your Customers A Great Service By Providing Competitive Postage Prices!

When selling items on ebay regularly it is important to understand your business well and to build your customers trust

. The way in which you wrap your items and the postage and packing prices is a big part of the sales process and could in fact swing a sale one way or another. Your customers want a fair deal when they are making a purchase.

It may seem like a good money saving plan to re-use old packaging, however your buyers impression is important. If you received a crumpled, thinning bag with little or no padding left and a scruffy address label, what might you think? Spending the small extra amount of time and money to present your packages well can go a long way with customers. A happy customer, of course leads to good feedback, return custom and more sales, so its worth the effort.

Another important part of getting it right is deciding on a fair postage and packaging price. There are a number of options when considering the best thing to do. The first and most important point is to make the price visible to potential buyers. Ebay works very much upon the impulse buy. This means that if all of the information that a customer needs is not there at the moment they wish to buy the item, they may choose to go elsewhere.

Create a chart which clearly states your prices and post this along with every listing. Remember to say which services you are offering. If you ship to Europe or worldwide; put in delivery prices for these places too.

It could be a great way to boost custom to use shipping charges to your advantage as a marketing tool. In order to do this you firstly need to calculate the amount of time and money you spend on the wrapping of the package. Then consider your competition, are similar sellers making discounts on postage prices and achieving better sales?

Once you have the facts it is then time to make some decisions about your rates. There are a few possibilities to consider. The best way to decide on which postage option is best for you is to consider the size of the items you are selling, the amount that you sell and the distance that you are sending most things too. This will help you to choose the option which most suits your business.

by: Amy

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