Health Club Mystery Shopping

Health Club Mystery Shopping

Health Club Mystery Shopping

If you enjoy going to the gym and keeping fit, mystery shopping in health and fitness businesses might be a welcomed work day for you. There are actually reputable mystery shopping companies that are looking for people who are familiar with the health and fitness industry, are articulate both in person and in written communications, and have a fine-eye for detail. In return for your stealthy undercover work and quality feedback, you can earn great perks ranging from a free gym membership to actual cash compensation and more.

Becoming a secret shopper in the health and fitness industry is not to be taken lightly, it's a weighty position. As the hired eyes and ears for a client company, you will most likely be asked to pose as a customer who needs some sort of assistance. The assistance you "need" could include a tour of a gym facility and explanation of the membership contract, descriptions of nutritional products and how they work, personal training services, specific customer service questions and more.

It is important to clearly remember your interactions with staff; the client company will typically ask questions about your overall consumer experience and the details about the staff you came in contact with. Questions might include - Were you greeted upon entering the facility? If you had an appointment, did you have to wait? Did staff seem well-versed about the company's products and services? In addition to questions about staff and customer service, you will need to pay attention to the atmosphere in general. Was the workout floor uncluttered? Were the weight machines in good repair? Was the locker room clean?

After your visit, you will be asked to report your findings from the undercover audit through an online paid survey, telephone interview, written report - or any combination of the three. This is your time to shine and flex your feedback muscles; objectively communicate your experience on the mystery shop in a concise, professional and not overly subj

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