Hospital Communication System How It Works?

Cindy is a patient at your hospital who wears a heart monitor

. Her physician wants to get notified if it goes off, and sets up a communications alert for the same. At 11 p.m. it actually goes off. The on duty nurse is immediately notified on an in-house wireless telephone and quickly assists Cindy. Yet, the doctor needs to be alerted as well. The technology behind the scenes, which regulates and manages the entire process hospital communication system instantly and automatically, checks the communication rules and guidelines regarding which doctor to contact, where, and on what device. An instant message goes to the doctors smartphone instead of his pager, as the hospital communication system verifies and states that Cindys doctor has left the hospital at 9.30 p.m. If the message is not read quickly by the doctor than an alternative text-to-speech message is sent to his home phone number. If still unanswered / unattended, the system automatically notifies and routes the call to next available on-call physician. Again, if the next physician is not available than another physician is contacted. The system continually keeps on doing this, until the available physician answers the call.

All this above may sound futuristic, but it isnt. Reaching the right person on a right time can turn out to be a complex process, because everyone is mobile and almost every one of us is equipped with at least one device for communication. Technology is pacing day-in and day-out, and it has also spread its root to health care industry. Hence, when it comes to health care sector hospital communication system serves as the key to patient care, safety, and satisfaction, as well as for well optimised workflow and staff efficiency.

Nowadays, communication is not just limited to merely establishing the connection between two people at different locations, but has expanded its horizon far beyond than we have ever imagined. In healthcare, clinical, safety, and other such sectors, communication systems constantly generates alerts, updates, and key pieces of information. Additionally, the hospital staffs have an ongoing need to connect directly with each other to collaborate on patient care. However, all this is useless, unless the correct data is gathered and delivered to the correct personal, at the right time, and on the right communication device.

Obviously with this vast flow of information, it is vital for every healthcare organization to improve their communication process in order to rally the right caregivers to help patients. People, especially related to healthcare industry now needs to communicate flawlessly, along with speedy response, safety and satisfaction in the forefront, and hospital communication system indeed plays a vital role in encompassing these needs.

by: messageMD

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