How Can Telemarketing Handle Price-sensitive Prospects
If there is one constant when it comes to talking to prospects in Australia
, you have to deal with objections on price. Well, that is to be expected. This is actually what a majoritybusinesslead generationcampaignsencounter. You will agree that this is a challenge ingenerating qualified sales leads. Even so, while the challenge is real, the solution is also real. The key here lies in outsourcing to a competentlead generationtelemarketing agencythat can deftly handle objections. The success of your campaign is also dependent on your readiness to understand and dig deeper into the issues faced by a lot of prospects. Do that, and getting qualifiedB2B leadswill be much easier. You just have to think quickly and analyse well.
Now, what are these pointers that you need to know about?
1.Figure out the truth for example, if the prospect is saying that your offer is too expensive, you can rephrase your question to know if, price aside, they will use your offer. If yes, then you can think of payment schemes that will fit them. If no, then it may be possible that they have no need for you. You might as well walk away from this prospect and deal with other B2B sales leads.
2.See if the objection is a condition this is an important consideration, since a condition before making a purchase can affect the entire discussion in clinching a deal. If price is just the issue, then you can figure out some arrangement for them. If there is a condition, like the prospect really has no money, then it is a condition that you cannot negotiate with. It will be better to look else.
3.Express some empathy believe it or not, but a little empathy can go a long way in improving your relationship with a prospect. What is important is that you focus more on solving a problem, not trying to make a sale. Anyway, you will not be able to sell anything if yourtelemarketersfail to point out the many ways that your prospects can improve their current situation or just solve their current problems.
4.Deal with the problem itself some lead generation teams tend to forget that they are there to solve a problem. In this case, the discussion now revolves to both of you. If you want to generatequalifiedB2B leads, you have to understand how a prospects business works in the first place. In this way, you can connect to them better.
5.Move to the next step immediately after dealing with price matters, the next important step is to deal with the main issues facing the prospect. Ask them what they do, who they serve, what do they offer, and if there are things they want to improve on. From the answers, you can then craft an effective solution for them.
There are various other ways that you can use to help make your saleslead generationcampaign to succeed. What is important is that you know how to use these and have aneffective lead generation processin place.
by: Jayden Chu
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