Should your translation agency be certified for any standards? How does this matter when they deliver what you want? If this is your answer read on.
As a client you will be happy and may not look for the standards as your translation requirements are met on time. The question is what happens when you have multi-pair translation requirement and give a short deadline, or what when your translation needs to published? Is your translation agency capable of scaling up to your need or do they have an integrated set up to be a one stop solution provider?.
Ask your translation agency. You can download this translation agency selection checklist to verify if you are working with the right translation company.
Beyond the translation service capabilities a translation company needs various other advantages to be a quality service translation service provider. Starting from the business model, e.g. companies like Lyric Labs practice a unique business model that saves at least 30-40% for its clients. They can scale up to any language pair requirement be it technical, general, legal or medical documents. A translation company should also be capable of not only translating from one language to the other but also specialize in specific translation services like technical translation, medical translation, legal translation, etc.
Translation companies go through and adopt various quality process that makes the final output a zero error, professional translation services. As client you can go through the process or ask your translation service provider to benchmark these processes to you to verify and ensure what you get is the best.
Tools and technology used to simply and ensure on-time deliveries are a mandatory within a quality translation service provider. You can check if your translation company only outsources your work to a translator and deliveries back to you which almost all agencies do today or they go through these series methods to deliver.
Translation companies that have made substantial investments to its human resources, tools and technology and constantly innovative the process should only be rested with your complex translation requirements. And these translation companies will act a one stop language translation service provider to your product or service.