Just Buy A New Home Appliance Business, Said With The Pull Shui Suspected Fraud

07 evening of March 6, who lives downtown, accompanied by Mr

. Deng in his girlfriend came to town in the center of the bridge in a wholesale market cattle mouth appliance intended to buy one, but in an appliance, called Shing Fung electrical stores, Mr Tang met with the businessmen are unreasonable terms, let him suffer any humiliation to buy electrical appliances not a counter. 7, at noon, the reporter saw a look of angry Mr. Deng, he described to reporters after.

Buy a new machine just to use the pull Shui

"I got up early to go to work every day, no time to make breakfast, eat out they feel unsafe, so I intend to buy a girlfriend after a discussion milkshake machine, so every morning we can shake machine fresh squeezed vegetable juice drink. "Deng told reporters.

6 after work, Mr. Deng, who came in his girlfriend to the central city of a few electrical stores, hoping to buy a bed of roses in the milkshake machine. Cattle in the central city bridge in a wholesale market, a mouth appliance called Shengfeng electrical stores, merchants to Deng recommended a hemisphere card milkshake machine. Although Mr. Deng on this model is not satisfactory, but he finally listened to his girlfriend's proposal to spend 110 yuan bought.

Home, the two can not wait to come up with fruits and vegetables, intended to try the milkshake machine juice effect. "Good juice milkshake machine after I opened the lid, only to find that which gives off an burning smell, and even vegetable juices are also addicted to this taste, very smelly." Deng recalled that after he left and found a This unit burnt smell from the milk shake machine in one wheel leather. Just bought a new milkshake machine on a problem, allowing Mr. Deng and his girlfriend any better angry.

Returns are required to pay a fee

Next day, Mr. Deng took the milkshake machine to Shengfeng appliances, strongly urge the return. "When I heard is the quality of the shop owner did not say anything accept put milkshake machine, and then she advised me he kept changing, but just bought the electrical quality problems arose, which made me this The sale of home electrical appliance store, said the suspect quality, so no matter how the other persuasion, I still insisted on return. "Deng said.

Not a seeing to persuade the store owner said it would return, but must pay a 15 yuan fee. "The other told me that in all the electrical appliances PEMGroup whether or three packs of the warranty period, the fee is charged for each time in the Returns, or can not be returned." Deng told reporters, "the owner said it is the company's three bags of agreement. "Left with no alternative, Mr. Deng forced out of the 10 yuan fee only then the problem back a milkshake machine. But his heart was always puzzled why the product quality problems, businesses have to pay consumers, angry that Mr. Deng hotline call the evening.

In Mr. Deng's leadership, this reporter went to the appliance store, in business to produce the shop's warranty, the reporter saw in the remarks column in written such a provision: (Shengfeng appliances) for sale of goods out of seven days, there is quality problem does not affect the appearance and packaging complete, unconditional replacement, such as the return of 10% service charge.

"I had to buy milk shake machine when he only told me to be a replacement fee, can not say to a return. Own electrical appliances sold out in the warranty period quality businesses should unconditionally return, Fandao to our customers now can return a handling fee, which is Why? The store is the customer in the fraud! "Mr Tang said angrily.

The face of Mr. Deng's question, merchants said they're only in accordance with the provisions of the agreement dealt with three bags, but when reporters asked about their three bags of what the agreement is based on provisions of the State, the other could not answer.

Witness can not answer, the store owner a sudden change of attitude, indicated its willingness to refund the overcharged fees Deng. Considering himself to go to work, Deng agreed to buy the other's request and his milkshake machine sales warranty when returned to the merchant.

Business ideas business suspected of fraud

Then call the city's Industrial and Commercial Bureau of the 12,315 consumer hotline.

by:Frbiz

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