Key Features That Your Salon Scheduling Software Should Have

Appointment-based salons can be a pain to manage

. Although you don't have to deal with customers walking in continuously to avail of your services, you have to make sure that you're able to fit in all your scheduled appointments in one day and keep track of them. Failure to that can cause conflict in schedules and lead to customer dissatisfaction. So to make sure that your salon scheduling software can get the job done of keeping your appointments right on schedule, it needs to have the following key features:

Appointment book

Think of this as your little black book only instead of keeping important phone numbers, it keeps important dates and schedules. This feature is the heart and soul of a salon scheduling software. Without one in it, any salon owner will find it difficult to keep track of their client's schedule.

This feature should give you information such as your client's name, the date and time of the appointment, and the service he or she will be availing off. This will allow you to prepare for that particular client by having the necessary tools ready and to brief the staff assigned to cater to that client's needs on what to do.

By allowing you to input and keep track of your clients' schedules, you'll be able to keep things organized and control the flow of your salon's operations.

Appointment Assistant

Having an appointment assistant integrated into the salon software is like having your own personal secretary. With this feature in place, you can easily check your salon for available products or treatments that you have and even set the schedule of a particular client to match with the schedule of the personnel assigned to him or her. This eliminates the need for you to go through your books to match the schedules and go through your list of items. Just be sure that this feature comes with a user-friendly interface for easy operation.

Text Confirmation

This feature goes hand-in-hand with the appointment book feature. Since you'll be setting up a schedule for your clients, it's important for you to have a way to get in touch with each other. That way, if your client can't make it or you won't be able to accommodate their scheduling request, you have a way of reaching them. The beauty of this feature is that your client is getting information from just one source. This gives them peace-of-mind knowing that the text they got is legitimate because they know that the message came from you and not from anybody else.

With these features built into your salon scheduling software, running an appointment-based salon won't be a pain to deal with. You'll be able to get in touch with your clients, schedule their appointments, and make any necessary changes with ease.

by: Johnathon F Black

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