Knowledge Process Outsourcing (KPO services) and Research Services
Knowledge Process Outsourcing is the one of the booming branches of the BPO. This information driven service sector is based on comprehensive information research, advanced technical skills, and excellent analytical and interpretative power in the decision making process.
Shortened process-time for the introduction of products/services into the market and dearth of professionals with sufficient technical experience are some of the major challenges faced by the flourishing businesses worldwide. This calls for expertise in consistently supplying the businesses with industry-best business solutions to keep these enterprises running on the track of profit and to stay one-step ahead of their competitors.
According to recent studies, the global KPO market is expected to grow at a CAGR of 46%, that is from $1.2 billion in 2003 to $17 billion in 2010. By 2010-2011, the Indian business market is expected to witness wide expansion of the KPO sector by 70%.
KPO services are rendered to a wide spectrum of disciplines including the E-Marketing, Research and Development, Animation, Graphics and Design, Training and Consulting, Legal Research, Intellectual Property, System Management, Data Analysis, Banking and investment, Writing and Content Development, Insurance, Energy and utilities, and Medicine, Biotechnology and Pharmaceuticals.
Major enterprises, large or small, are following the trend of outsourcing their non-core knowledge activities or projects to other countries, in order to shift their concentrate on optimizing other areas of business and to improvise their customer satisfaction services.
Skills, domain knowledge and experience are the key factors that can help achieve the objectives of high-end business solutions. KPO outsourcing services encompasses various advantages that the business enterprises can imbibe to acquire the targeted profit level. Some of the major and common benefits offered to the companies are:
Cost Savings
Reduced Time
Increased Revenue
Improved Quality
Improved Operational Efficiencies
Access to Skilled Workforce
Superior information management tools and methodologies are employed to gather information from reliable sources in the market. Using sophisticated technology and advanced processes, high level of accuracy with considerable reduced turn around time can be exploited from the KPO solutions. Conceptualizing, designing and implementing best-of-breed research and analytics services and solutions can optimize the entire business information value chain of an enterprise.
Some of the KPO Outsourcing services also provide solutions pertaining to market strategy and planning, product strategy, brand & communications, sales strategy, measuring success, etc. The KPO outsourcing professionals provide regional and global trends, issues and accurate statistics report that can enhance the growth opportunities for enterprises. KPO services are imperative in understanding the risks and opportunities before investing in the new or existing markets.
Knowledge Process Outsourcing (KPO services) and Research Services
By: saibposervices
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