The first information to provide would be the make and model of the equipment that you require the battery for e.g. Toshiba Satellite Pro 400, or Compaq Presario 1283. There is also usually a label on the battery, and some of this information on the label will help our sales team to identify your battery quickly. This information includes the voltage of the battery pack (note: this is not the same as the voltage on the power supply), the capacity of the battery pack and the chemical construction of the battery pack e.g.Li-ion, Ni-MH or Ni-Cd. This information can be used to ensure the information you have provided matches the information we have about your battery. Many battery packs also have part numbers on the label; this can sometimes be used to help identify the battery. We would suggest that it is best to have all this information written down or close to hand before you call our sales team. This will help us deal with your call in an efficient manner.
Li-ion (Lithium Ion). This is one of the newest cell types available. It is also the lightest battery type currently available on a commercial basis and can provide more power than the other main cell types. There are no known problems of memory effect with this battery type and it is the easiest battery type to care for. The downside of this battery is that it has the highest engineering costs and therefore the price is usually considerably higher than other cell types. Ni-MH (Nickel Metal Hydride). This cell type is the most common cell type currently available for laptop computers, (although Li-ion is rapidly becoming the most popular) this battery type is relatively cheap to manufacture and therefore tends to be cheaper than Li-ion. This cell type is prone to 'memory effect' so it is important to take good care of your Ni-MH battery to ensure that you obtain the best runtimes. Ni-Cd (Nickel Cadmium). This is one of the older cell types and is generally only found in older laptops. The main pro for this cell type is its ability to handle higher loads, and therefore is more commonly found in portable power tools or devices that need a lot of power to work efficiently. The main downside of this cell type is that it is notorious for suffering with memory effect so good care must be taken with this battery to ensure most effective use of battery.