Learning How To Be A Successful Telemarketer
Telemarketing has grown in popularity ever since telephones began to be widely used
. Competitive businesses looking to win more customers have consistently reached out in new and innovative ways to potential customers.
Previous to the time when the telephone began to be used for telemarketing most businesses depending on mass mailings to advertise their company and expand their potential consumer market. When telemarketing was first implemented it was very successful.
Today, too many companies use telemarketing to provide a true advantage over another company in terms of success. However, there is a disadvantage that many companies face if they do not advertise via the phone.
Telemarketing can still help increase the sales of a company, especially if specific tips and guidelines are followed. The first thing a telemarketer should have in order to be able to market over the phone is a marketing list.
The marketing list is a list of phone numbers that you can call as a marketer. It helps tremendously if your marketing list contains quality phone numbers.
Quality marketing lists will contain numbers of the people who purchased the product previously, who have shown promising interest in the product, or who have shown past acceptance of the product even if they could not afford it previously. Lists that contain the numbers of people who are most likely not interested in your product are a waste of your time and effort.
There are thousands of people out there who will be interested in your product and who will not be a waste of time so it is alright to skip those who do not have any promise. By wasting your time on these people, it is likely that you will only annoy them and create a bad reputation for your company.
This is something you will want to avoid at all costs as a company reputation can take years to build and moments to destroy. Do not let all of your previous hard work go to waste.
The second thing you will need to do is plan ahead. Think about how you are going to pitch the product before you dial the number.
There are several different generic scenarios that will await you when the person on the other side picks up. Make sure you are properly prepared to deal with all of these scenarios.
There will be those who are enthusiastic about the product because they have used it before and had a good experience. These people are fun to work with and make you look good as a salesman.
However, there will also be the skeptics or those who had a bad experience with the product previously. You will also need to be properly prepared to deal with these people and convince them that the bad experience was a one time problem or that the product is worth their time and money.
There will also be those that get angry and yell at you. If you have a quality list, you will hopeful avoid these types of people.
However, if you come across someone like this, you will want to make sure you have thick skin. Do not take it as a personal insult because it is likely that they are simply having a bad day.
Another thing you should do before you pick up the phone is set your goals. Determine how many people you will call and how many sales you would like to close throughout the day.
Your goals should be realistic and specific or you will become discouraged and stop trying to achieve your goals. However, your goals should not be too easy either.
It may take some practice and adjustment to learn how high you should set your goals. Remember that it may be easier to make sales during specific times of the year.
For example, Christmas is the time of gift giving. If your product is a gift that may people would like to give, it will be significantly easier to make more sales during the Christmas season.
As a result, you will need to set your goals higher during this season as well. At the end of the day, you should review your goals and determine how close you came to your goal.
Determine whether you should set your goal higher or lower the following day. As you make your calls make sure you sound confident and knowledgeable about the product.
This will help customer feel safe purchasing your product. As a result, you will make more sales and become a more successful telemarketer.
by: Terry Daniels
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