Legal Process Outsourcing 5 Things You Need To Consider!

Legal process outsourcing or LPO as its popularly called

, is an emerging field in the offshore outsourcing industry. Especially in the wake of recession, the whole question about cost of legal services is coming under great scrutiny and outsourcing of legal processes is seen as a efficient way to reduce costs and maintain profit margins in a challenging economy.

However, outsourcing legal services is not as simple as it seems. Rather, it is extremely crucial considering the legality of the matters. LPO services go beyond simple cost-cutting and focus more on the quality of services. You need to make sure that the provider you outsource to has appropriate precedents, the law is up-to-date and the provider has a thorough understanding of the law of the particular area or jurisdiction. Here are 5 things that you need to consider:

Liability

When you outsource your legal processes to an external service provider, you would look up to them for any advices and suggestions concerning your legal endeavors. However, if they supply you with wrong or incompetent information, then your business stands to make a loss. Such situations call for liability i.e. who will be responsible for any losses incurred by the shortcomings of outsourcing services. Thus it is important to ensure that your service provider is ready to take on the liability or ownership for the results incurred by their services.

Professional Indemnity Insurance

According to Wikipedia, Professional indemnity insurance provides cover for claims brought against the policyholder due to their professional negligence. If clients are hiring legal process outsourcing services from a vendor, then they need assurance that they'll be delivered quality work. Any shortcomings in the quality of services or incompetence in the advice offered can result in a serious road-blocks for the company's own functions resulting into severe losses as well.

Understanding the English Legal System

Quality of work is of utmost importance in legal process outsourcing. If the outsourcing company is dealing with English law, they would need professional who are trained and qualified lawyers under the English legal system. However, make sure your service provider has correct qualifications attached to their names and their law is up to date.

Confidentiality

Legal process outsourcing entails a lot of security and confidentiality issues as well. This is where the fundamental point of difference comes between the client and lawyer. The client's interests should be protected at all costs and this becomes increasingly difficult when an outsourcing company is used. So make sure your service provider ensures your confidentiality at all costs.

Lack of Knowledge of the Case

One of the most difficult challenges in legal process outsourcing is lack of understanding. If a professionally doesn't understand your business model and you cases effectively, there is no way they can supply you with effective solutions. So make sure your choose a service provider who has ample experience of the industry and proven expertise in handling tasks similar to what you have to outsource. This will ensure that they understand you cases thoroughly and offer you advice that will benefit you.

by: Maneet Puri

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