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Legal process outsourcing – identifying a major growth opportunity Market Research Report

The legal process outsourcing (LPO) market, often seen as simply a part of the larger

knowledge process outsourcing (KPO) industry, is on the verge of a major breakthrough. The last few months have seen a number of landmark deals announced, and vendors are bullish about the prospects for a sustained period of growth. This report aims to examine the reasons behind the rise of LPO, investigate how offshore delivery models are contributing to the rise in demand for LPO services, and provide an overview of the leading vendors in the sector.

Table Of Contents :

SUMMARY

Impact


Ovum view

Key messages

THE RISE OF LPO

Overview

The maturing LPO market

Law firms have been reluctant to embrace LPO

What is LPO?

Blurring the boundaries

The impact of the recession on the legal industry

THE IMPORTANCE OF OFFSHORE DELIVERY TO LPO

The same or better quality from low-cost locations

India is the leading location for offshore LPO delivery

Secondary delivery locations are emerging

Philippines

Sri Lanka

China

COMPETITIVE LANDSCAPE

A consolidated market

LPO-focused providers

KPO specialists with strong LPO capabilities

Offshore outsourcers providing LPO services

Captive operations

Corporate captives

Captive operations of law firms

Obstacles to law firms setting up in India

The changing nature of the legal industry

RECOMMENDATIONS

Recommendations for LPO-focused providers

Recommendations for offshore outsourcers providing LPO services

Recommendations for law firms

APPENDIX

Further reading

Methodology

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Legal process outsourcing identifying a major growth opportunity Market Research Report

By: Visionshopsters
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