Magellan Call Center Of The Philippines

Call center companies are normally hired by other companies to outsource a specific service

, which is their call center. Although larger companies can employ their own call center service, many smaller and medium companies would normally hire these services so as to let them focus on their business rather than taking calls.

This process is what normally goes in the Philippines, which is why the call center industry is considered as one of the largest and most successful industries in the Philippines. One popular example of those companies that provides outsourcing services is Magellan Call Center.

Magellan Call Center

Magellan Call Center is one of the most successful call center agencies in the Philippines. Founded in 2005, and with 14 agents, the company have steadily grown in the industry, and today, the company employs a total of 374 well trained agents which can provide the best call center service in the market.

Part of their goal is to provide small to medium companies a chance to provide their own call center services to their customers without having to actually expand their business to employ this service. Some of the companys services include Order taking services as well as reservation services such as hotel reservations, restaurant reservations, travel reservations, doctor appointments, as well as salon and spa reservations.

However, other than just companies in the Philippines, Magellan Call Center have also provided their services to companies outside the country, particularly in the US, which is also the main contributor of the industrys success in the Philippines. And similar to their services with companies in the Philippines, they also provided their Order taking services and reservation services to US-based companies.

After the effect of Global Recession

When Global Recession have hit the world, particularly in the US, many call center companies in the Philippines have closed down due to many companies pulling out their outsourced businesses.

However, though many call center companies have closed in the Philippines, Magellan Call Center still stands in the industry along with other big call center companies in the Philippines. Today, the company is still considered as one of the largest call center companies in the Philippines the provides the best inbound call center services such as Order taking services as well as reservation services. For more information visit to our site at http://www.hosekings.com

by: Nancy David

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