The issues being faced by the call centre workers include parental pressure, conformity, peer pressure, rejection and frustration. One day, when they are facing a life and death issue, they receive a call from God who asks them to listen to their own calling. Although Chetan Bhagat has been panned by critics time and again, you can't but agree with the writer himself who says he may not be a good writer, but he is a great story teller.