Resolutionsmsp Value In Security
Gaining ROI from Effective Managed Software Security
ResolutionsMSP and the Search for Value in Security
Research has found that issues related to user-reported security problems and security-related violations consume a substantial amount of support resources. Resolving user complaints about viruses, malware, and other security breaches consumes large amounts of time. A formalized user-support and change management process can help in creating productivity gains for IT staff. The ability to efficiently resolve issues for both local and remote users from a central location can result in savings of travel time and expenses.
Companies continually make massive investments in web infrastructure, enterprise computer systems, and software. These investments have always been made with the intention of creating some type of business value, but the relationship between the investment in information technology and the resulting value to the business often becomes blurred.
For these reasons, it is necessary to step back and evaluate the actual business return on investment (ROI). This is especially true for enterprise software, but nowhere is this more the case than for the software used to manage the infrastructure. The value of improved application availability and the enhanced automation of the system management process can create a payback of the investment in very short order. The key to verifying ROI in a specific environment requires asking detailed questions about the implementation costs and the business value of using various management functions.
Defining Return on Investment
When calculating the return on investment you can use either the net present value (NPV) method or the payback period method. The NPV method translates future value into todays dollars. Future costs and benefits must be translated into todays dollars to gain an accurate picture of the investment, since a dollar spent or earned tomorrow doesnt have the same value as a dollar spent or earned today. Discount each future amount by an appropriate discount figure (such as the expected rate of inflation or an internal corporate financial metric) to obtain an easily comparable present value, representing todays dollars.
For example, take the initial, one-time costs of purchasing the software, including licensing fees, setup, and integration. Then add ongoing costs such as training, support, and annual maintenance (usually around 15%) over the five-year period to calculate the total investment over five years. These future values must be discounted appropriately.
The returns consist of the annual cost savings or benefits over the same time period in management efficiency, management productivity, and application availability. However, rather than adding the annual costs or benefits to arrive at a total figure, each future amount must be discounted so that it is stated in current dollars. This calculation yields the NPV. By using NPV analysis, investments of different lengths and complexity can be directly compared with one another.
The alternative, and one that is a little simpler and sufficiently accurate for a short time period, is to calculate the payback period. This is simply the period in months or years of savings, that would add up to the total implementation costs. In other words, how long does it take to pay back the investment? If this time is less than a few years, then the complexity of using the NPV method is not justified.
IT Productivity Do more with less
When trying to estimate ROI, generally the first thing to consider is the direct savings to the IT organization itself. Investments in system and network management software will presumably have the greatest effect on productivity and operational efficiency. The automation of system management processes creates quantifiable value in many ways. In particular, companies usually find that the increase in efficiency of the support staff permits them to service the user base with fewer additional hires and lower travel costs. Enhanced productivity permits IT to perform routine operational tasks, such as backup and restore system setup and upgrades, password administration, and the virus detection and purging process, with less staff and with better resource allocation.
In most companies, the greatest IT challenge is maintaining internal users desktops. The combined changes to hardware, operating systems, and application suites may result in a need for frequent software updates. This is made all the more complicated by the increased use of laptops that are only intermittently attached. IT managers generally report that the use of automated tools creates substantial savings in staff hours that are expended on such system and software deployment.
The Value of Availability
Everyone understands that business productivity losses can occur due to system and application downtime. These losses can be felt throughout the entire company. But they usually do not show up in the IT budget, nor are improvements in that area typically credited to ITs success. This makes it all the more necessary for IT management to communicate to corporate management the cost associated with downtime and the potential savings to be achieved by reducing it.
These internal costs are often ignored, as they are typically considered soft costs. Nonetheless, they are real and can be calculated using the very reasonable assumption that an employees fully-loaded hourly cost (including benefits and overhead expenses) are equal to their value to the company. If this cost is $100 an hour, then the loss of that employees services for one hour because of a system problem costs the company $100.
Management struggles to keep up with increasing demands on the part of the business process owners to create new solutions to a range of internal (business processes) and external (customer and supplier related) problems. IT also struggles to maintain required processing power and disk storage space while maintaining high system availability.
At the same time, problems within the IT infrastructure continue. IT must manage to business objectives proactively, and cease running from crisis to crisis. IT must, in a sense, turn off the beeper.
The ResolutionsMSP Solution
Managing corporate desktops is often a staggering function due to the costs in deploying, managing, and supporting software. Companies looking to reduce desktop management costs through more effective software utilization and monitoring will benefit from implementing the Anti-CyberCrime AgentTM. This software management application allows for a simple and secure hands-off solution that saves time, money and support resources. ResolutionsMSP technology lets you deploy a software management solution that is simple and cost-effective.
ResolutionsMSP solution is web-based SaaS (Software as a Service) technology that provides you with an effective desktop solution, ready for dynamic and automatic deployment. The Anti-CyberCrime Agent uses Hands-Off Technology combining ease of use in a single point of management. This system can be installed, managed, and monitored via the Internet. In addition, we save you the money and the headache associated with dedicated servers and multi-server coordination.
ResolutionsMSP engineering team has created seven unique developments that are now patent-pending, reflecting innovations for both managed software solutions and anti-virus protection.
Key Features
Meaningful Policy Management
Access our secured web site from any location and you can manage groups and policies. Our technology monitors IT administrator defined policies and performs tasks as directed, allowing IT administrators to customize policies and groups to suit corporate needs. Our proprietary tools let you manage what users get what types of scan coverage and rights.
Continuous Updating
Everyone knows that keeping up with latest software builds/versions is one of the biggest challenges of successful desktop management. IT administrators must monitor software implementation while keeping up with running the rest of IT. We update signatures automatically as soon as they become available.
Real-Time Global Reporting
We offer web-based reporting that shows software management activity in real time. This information is immediately available anywhere in the world via a secure link to our webpage. You can determine what hardware and software monitoring is necessary with reports that can be generated down to the individual desktop level.
Automatic Installation
We offer the latest in secure installation management. IT administrators can remotely install our Anti-CyberCrime Agent to the entire company/network from one computer, enabling global management quickly and easily.
Alerts, Notification and Automatic Activity Reports
Customers considering out-tasking their network security functions, or widening the array of security services their business currently receives from a service provider, are part of a growing trend. Analysts predict a surge in out-tasked security in coming years.
Out-tasking security does not require the customer to relinquish control over critical business processes. A managed service provider can work alongside the client to help ensure that workflow control is maintained within the organization. Businesses with in-house IT expertise can determine where control is desirable, and where managed service provider support can free time and resources to devote to other initiatives.
On any event each agent can send out alerts and notification to the proper IT Administrator and or the managing consultant. If you are providing true manage services you can setup a policy to automatically send out activity reports of snapshot view of the customers network in a real time fashion.
Intelligent Bandwidth Management
Our Hands-Off Technology decreases network bandwidth requirements by allowing client computers to find updates on a local network. Not only does this allow updating behind the firewall, but it reduces network traffic flow over the Internet. Only one Internet ready computer on the network is necessary to install and run/update the product across the entire network.
Hands-Off Anti-Virus Management
A network is most vulnerable to virus infection at the desktop. The desktop is also the most difficult and costly place in your network to protect. However, the desktop is the most effective place to put AV protection. Our Hands-Off TechnologyTM automatically installs, maintains, and updates our anti-virus desktop solution removing complexity while significantly reducing total cost of ownership.
About ResolutionsMSP, LLC
ResolutionsMSP is a leading provider of Managed Anti-Malware, software. ResolutionsMSP delivers an unlimited range of scalable and inherent global network protection. The companys proven experience and breadth of products empower users and solution providers by delivering products that optimize Internet Security Controls, IT Management and employee productivity.
ResolutionsMSP is committed to building strong client relationships through quality service and consistent upgrades to new technologies and rapid response to ever evolving threats on the Internet. We value each client and are committed to maintaining the highest standards of excellence for security and safety on the Internet.
by: Ryan J
Downloading In Canada! Downloading On The Rise! What About File-sharing? 7 Tips To Create An Amazing Thanksgiving Ecard Powering Your Business With Misys Why Film Productions Are In Mumbai Only??? A Way To Your Employees Heart Sage Payroll: Your All-in-one Payroll Assistant The Wisdom In Sage Digital Photography: A Modernized Tool How To Unlock Protected Pdf Files To Extract Text? A Few Suggestions To Help You Select Accounting Software How To Install The Computer Network Efficiently