Samsung's Lcd Business Is Improperly Installed And Pass The Buck Suddenly Caught Fire

Recently, Mr

Recently, Mr. Tang Harbin consumer complaints to the provincial CASE, his family

LCD TV

Plane suddenly caught fire during the night can be found after he

TV

Machine vendors and manufacturers, both sides said the lack of responsibility.

According to Mr. Tang introduced a year on Dec. 22, 2008, he Wanda Heilongjiang Electric Co., Ltd. (hereinafter referred to Wanda company) to 12,800 yuan price bought a Tianjin production to 46-inch

Samsung

LCD TV, Wanda company was made to send home installer installation. This year at half past eleven p.m. on the 27 November about his home state of cable TV plug in off the junction with the TV suddenly caught fire, local TV after the charred shell, behind the TV, a vase was grilled split . Mr. Tang units on duty that night, the family only his wife and children in high school, two were awake smoke smoked by the hard efforts of the expansion of the fire was averted.

Next day, Mr. Tang to find Wanda companies, after-sales staff directly to Samsung's headquarters in him, followed by Samsung's headquarters in Harbin special maintenance stations to send technical personnel to the site to the inquest, photographs, evidence, and evidence of the information reported Beijing Review of Samsung headquarters. Samsung headquarters on December 6 to make a reply on the matter: TV the fire was due to wall power lines and ground zero mix plug and cable TV access lead to junction leakage caused by, say, Wanda Corporation Installer installation does not detect the user home wall power. Mr. Tang had to once again find Wanda company, the company sent to the scene after checking replied, cable television cause of the fire was caused by the signal line should be the cable companies.

Provincial Consumers Association conducted a serious complaint investigation and verification, and entrusted coordinately authorized testing organization for field testing and analysis, experts believe that TV is the cause of the fire wall power ground and mixed with the zero line then result. Subsequently, the Provincial Consumers Association sent to the Samsung Group, the Office of the Complaints Investigation Harbin letter, asking them to provide evidence of no fault, the other answer is: from December 30, 2005, the Samsung headquarters and the company lifted Heilongjiang Wanda Samsung television distribution agreements, and thereafter Wanda sales into the purchase of non-formal channels of Samsung product has improper installation problem, Samsung is not liable.

Provincial Consumers Association that, according to "Consumer Law" provides that Wanda did not get the Samsung Group company operating grant eligibility requirements of its failure to process the installer to install television, caused losses to consumers, thus violating the legitimate rights and interests of consumers should be compensated.

Information:

Consumers blame: Samsung TV bought two are black

Samsung color TV sales backlog

suspect was deliberately withheld information Discontinued

by: vovo

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