Selecting The Best Offshore Software Testing Company
Cost reduction and increase in profitability induce developers to outsource testing and QA jobs to an offshore software testing company
. No doubt outsourcing has offered advantages in the form of more time for core business, better profitability, control over resources, process streamlining, cheap labor, and quality expertise. However, finding out the most suitable software testing company for outsourcing requirements has become a difficult task.
Outsourcing potential has resulted in emergence of a number of companies offering software testing services and a partnership with them assures a number of benefits. They make tall claims and promise to deliver to expectations. Their capability can be a make or break factor and has a direct bearing on business aptitude, client management, and progress of software developers outsourcing testing jobs. This calls for careful selection of a software testing company. The following are important points to consider while selecting software testing and QA vendors.
Infrastructure and Resources
Infrastructure is as important as proven expertise. Make sure the chosen software testing company is adequately equipped to execute your task. No client expectations can be effectively accomplished without adequate technical and human resources to back. It must have its own state-of-the-art test testing lab, in-house workforce, and adequate resources to maintain timeliness. Simultaneously, the software testing company must be ready to expand its resources and train manpower as per your requirements.
Expertise and Efficiency
The software testing company selected as the vendor should have proven expertise in the field. If your job is related to testing of mobile applications, the chosen vendor should have good portfolio and proven track record in this domain. Its manpower must be trained in using latest tools and able to understand and reflect client expectations. This assures effective execution and delivery of quality product.
Approach and Integration
A software testing company willing to adopt your business ethics, working hours, communication medium, and integrate with workflow can be a great asset. The approach should be transparent, ethical, and considerate of your business requirements. This enables better co-ordination and creates trust between the vendor and developer, an essential requirement for client satisfaction.
Reliability and Security
Select a software testing company that you can rely for data security, timeliness, and infallible execution of the task. The vendor should be ready to act as an extended arm of your company and assist whenever required. It must follow quality, delivery, and security standards of the highest order. This creates an ambience of trust and better business relationships assuring better value and business fulfillment.
Communication
Good communication is a sine qua non of excellent task execution. Proactive communication on the part of your selected software testing company keeps you informed about the progress. It also enables to measure the performance, redirect market strategy, and effect any change if required. Lack of communication hampers the supervision ability and tarnish transparency in approach.
Apart from these major concerns, look for the capability of a software testing company to address the following areas.
Cost saving and flexibility to incorporate changes
Ability to provide on-site and off-site services
Seasoned project management
Extensive domain testing experience
Focus, professional competence, and acceptability
by: Harry Lei
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