Server Health Monitoring To Optimize Uptime
A successful website always directs the end users to the user-intended platforms and controls the users activity
. This is especially true for the e-commerce websites that aim online business and transactions. In that case if the user clicks on a link or on a button or tab and if the user faces a link error, that website will face a business loss. The users will not be attracted to a website that takes a huge time to load. A regular server health moniroting finds out the errors as per the user interactivity and it either automatically fixes it, or helps the webmasters to fix the issues. This is especially helpful for those businesses which can not always keep track of all website issues.
Server health monitoring process
In this process the performance of the server is tracked. The performance is measured in terms of the physical components of the server like disk, memory, CPU load, network utilization, mail delivery latency and so on. It can check HTTP page, HTTPS, SMTP, FTP, POP3, DNS, IMAP and other protocols. The interval and frequency of server health check is defined as per the requirements of the businesses. Servers response to the users request is also a key factor in the measurement of servers health. The server health statistics are calculated and are compared with the predefined threshold values. Sometimes both the short term and long term measurements are suggested in the server health monitoring reports. Some server monitoring tools automatically identify the issues and troubleshoot those issues even before they are actually felt in real time environment.
A company which offers server monitoring services provides you a round-the-clock monitoring
of servers. They also provide you with a solution and maintenance option to prevent any possible
disasters. Different server monitoring tools are used to send real time data to a centralized data
repository for admin examination.
Lets look at the key facts of the Server health monitoring process.
Key facts of server monitoring process:
365 days, round-the-clock server monitoring, and maintenance
24 X 7 on-site, email, telephone, and chat support
Diagnose and analyze critical system failures, and threshold points
Operating System troubleshooting, monitoring, repairs, patches, and statistics
Help with downtime, and system restarts
Drive Space Monitoring
Managing networked printers and setups
Backup restorations, scheduled job maintenance, and daily backup
Exchange Server health monitoring maintenance if the Exchange Server is used
(Example: Exchange 2003, Exchange 2007, and Exchange 20010)
Installation and maintenance of common utilities and applications
Escalations procedure management
Service request management and help desk ticketing facilities along with already existing
FAQ for common problems for IT support staffs and administrators
by: mspeer
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