Service Equals Performance Equals Service

Service Equals Performance Equals Service

by Richard Saporito

Service can be described as a performance of some kind involving two parties, whereby one party is the benefactor and the other party is the performing party receiving some type of monetary payment. The value of the Service depends on the personal experience of the benefactor. When I looked it up in Websters, there it was at #11 out of 31 definitions. The payment part was not included, but the key word mentioned was performance.

As I relate this to restaurants, its so easy to see why dining room service is excellent training for actors, since theyre performing all of the time. There might be days when their energy level is low, yet they are still expected to perform in the show on stage at night. It is not much different for dining room service staff whose livelihood depends quite a bit on how they look and act before many people on any night. The word performance makes a lot of sense when relating it to other Service fields such as medical, legal, financial, and armed; even in religion they have prayer services.

With increased human knowledge and modern inventions, the term Customer Service has evolved over time. Whenever a new technology is invented, an array of services develops making it accessible to the general public. Its success depends upon product performance and the product-related Services performance. Whether it is a bulb to make a room bright or a flying machine that sends people around the world faster, the need for developed services attached to new technologies does create jobs.

Even at the computer we dial up our Internet Service Provider to gain access to the information highway. The instantaneous delivery of sorted out information within seconds is now the norm. Proper navigation performance (that word again) allow us to surf the World Wide Web, streamlining information at our fingertips. With improved search engine technology, the return of consumer searches has become more categorically specific, proving that better performance results in better Service.

Take a look around and you will notice Service performances touch every part of our daily lives - many of which are taken for granted.

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About the author: Richard Saporito is a NYC Restaurant Insider with more than 30 years experience. He is currently the President of Topserve Restaurant Consulting, Inc. and the author of "How To Improve Dining Room Service." Discover how to improve your restaurant's dining room service and dramatically increase your profits here: http://0845.com/gxr

Best regards,

I thank you for taking the time to read this short report

JanuszJanulis

2003-2009 World Marketing Media, Inc.

http://0845.com/gxr

by: januszjanulis

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